Which action is advisable if a professional relationship becomes complicated?

Discussing openly with the client is advisable when a professional relationship becomes complicated because open communication is essential for understanding the issues at hand and finding a resolution. It allows both parties to express their concerns and perspectives, which can help to clarify misunderstandings or identify underlying problems contributing to the complications. This approach fosters trust and transparency, ensuring that both the professional and the client can work collaboratively towards a positive outcome. Engaging in an open dialogue can also improve the dynamics of the relationship and potentially prevent further complications.

In contrast, maintaining discretion without action might lead to unresolved issues festering, while confiding in a colleague may not address the root of the complication directly and can risk breaching confidentiality if not handled appropriately. Ending the professional relationship immediately might be excessive and premature without first attempting to resolve the issues through communication.