What is an action to avoid while practicing professionalism?

Study for the LEAPS Ethical and Professional Behavior Exam. Prepare with flashcards and multiple choice questions, plus detailed explanations. Get exam-ready today!

Texting while working with a client is an action that undermines professionalism. Professionalism involves maintaining focus and respect when engaging with clients or colleagues. When you are with a client, their needs should be your primary concern; texting can signal disinterest or lack of commitment to the interaction. It can also distract you from actively participating in the conversation, which is essential for building rapport and trust.

In contrast, actions like smiling at others, being on time, and talking positively about your program are all behaviors that foster a professional atmosphere. These actions show respect for others, highlight your reliability, and can promote a positive image of your work environment. Prioritizing client engagement and interpersonal interaction is crucial in maintaining professionalism, making avoiding distractions such as texting essential.

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